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What is the story about?
The Directorate General of Civil Aviation (DGCA) has received IndiGo
’s response to its show-cause notice regarding the large-scale flight disruptions and cancellations that unfolded across the country in early December.
Sources said IndiGo CEO and COO have formally responded to the regulator, filing a comprehensive reply as directed.
In its preliminary submission, the airline said it is “not possible to pinpoint exact causes yet” and has sought additional time to conduct a full root-cause analysis. IndiGo attributed the disruptions to a mix of minor technical glitches, winter schedule transitions, adverse weather, system congestion, and crew rostering challenges linked to the rollout of Flight Duty Time Limitations (FDTL) Phase II norms.
The airline acknowledged that issues arising from the implementation of the revised FDTL framework had already been under discussion with the DGCA before the disruptions. The cascading impact of crew unavailability, it said, dragged down on-time performance across the network.
IndiGo also told the regulator that on 5 December it took what it called a “drastic step” — a network-wide reboot involving mass cancellations to decongest airports and reposition crew and aircraft.
The DGCA is reviewing the response as part of its ongoing assessment. Further regulatory action will depend on the detailed analysis IndiGo has committed to provide.
Sources said IndiGo CEO and COO have formally responded to the regulator, filing a comprehensive reply as directed.
In its preliminary submission, the airline said it is “not possible to pinpoint exact causes yet” and has sought additional time to conduct a full root-cause analysis. IndiGo attributed the disruptions to a mix of minor technical glitches, winter schedule transitions, adverse weather, system congestion, and crew rostering challenges linked to the rollout of Flight Duty Time Limitations (FDTL) Phase II norms.
The airline acknowledged that issues arising from the implementation of the revised FDTL framework had already been under discussion with the DGCA before the disruptions. The cascading impact of crew unavailability, it said, dragged down on-time performance across the network.
IndiGo also told the regulator that on 5 December it took what it called a “drastic step” — a network-wide reboot involving mass cancellations to decongest airports and reposition crew and aircraft.
The DGCA is reviewing the response as part of its ongoing assessment. Further regulatory action will depend on the detailed analysis IndiGo has committed to provide.
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