/images/ppid_59c68470-image-177919503058851354.webp)
/images/ppid_59c68470-image-177907504385055981.webp)
What is the story about?
Union Minister Piyush Goyal has said work is underway to create a single-point contact system for the Commerce and Industry Ministry across cities, aimed at improving efficiency and deepening engagement with smaller stakeholders across the value chain.
He said the Ministry, which currently operates 482 offices across 216 cities under 46 organisations, is working to consolidate services into integrated contact centres in state capitals and major cities. This would allow businesses to access services from bodies such as DGFT, Coffee Board, Spices Board, GeM and others through a unified digital system.
Speaking at Assocham’s India Business Reforms Summit 2026 in New Delhi, he said global uncertainty should be seen as an opportunity to strengthen business processes. He added that consultations are underway to decide the location of 100 new industrial parks, while 20 existing parks are already in different stages of development.
He also stressed the need to import high-precision capital goods and equipment for data centres to help India move up the value chain and boost exports of finished products. He said the government is focused on increasing exports of consumer goods, automobiles, auto components, agro-based value-added products, and electronics so that Indian goods reach global markets as finished products rather than raw materials.
Referring to past disruptions such as the COVID-19 pandemic, he said the West Asia crisis may persist for a longer period, with continued uncertainty in global conditions. He noted that lessons from the pandemic showed the value of digital engagement and remote working, highlighting the rapid rise of Global Capability Centres (GCCs) in India, which now include around 1,800 centres generating nearly 2 million direct and about 10 million indirect jobs.
Addressing concerns about AI-led job losses, he said that for every new AI system, there will be new challenges such as cybersecurity threats that will require human intervention. He expressed confidence that technologies like artificial intelligence and cybersecurity will ultimately create new opportunities and jobs.
He also urged greater private sector participation in improving government systems, noting that the national single-window system launched after the pandemic had not received enough industry feedback. He called for closer collaboration to identify pain points and improve ease of doing business.
Later in the day, he met Civil Aviation Minister Ram Mohan Nadu to discuss ways to improve connectivity, logistics efficiency, and seamless mobility to support India’s growing trade ecosystem.
He said the Ministry, which currently operates 482 offices across 216 cities under 46 organisations, is working to consolidate services into integrated contact centres in state capitals and major cities. This would allow businesses to access services from bodies such as DGFT, Coffee Board, Spices Board, GeM and others through a unified digital system.
Speaking at Assocham’s India Business Reforms Summit 2026 in New Delhi, he said global uncertainty should be seen as an opportunity to strengthen business processes. He added that consultations are underway to decide the location of 100 new industrial parks, while 20 existing parks are already in different stages of development.
He also stressed the need to import high-precision capital goods and equipment for data centres to help India move up the value chain and boost exports of finished products. He said the government is focused on increasing exports of consumer goods, automobiles, auto components, agro-based value-added products, and electronics so that Indian goods reach global markets as finished products rather than raw materials.
Referring to past disruptions such as the COVID-19 pandemic, he said the West Asia crisis may persist for a longer period, with continued uncertainty in global conditions. He noted that lessons from the pandemic showed the value of digital engagement and remote working, highlighting the rapid rise of Global Capability Centres (GCCs) in India, which now include around 1,800 centres generating nearly 2 million direct and about 10 million indirect jobs.
Addressing concerns about AI-led job losses, he said that for every new AI system, there will be new challenges such as cybersecurity threats that will require human intervention. He expressed confidence that technologies like artificial intelligence and cybersecurity will ultimately create new opportunities and jobs.
He also urged greater private sector participation in improving government systems, noting that the national single-window system launched after the pandemic had not received enough industry feedback. He called for closer collaboration to identify pain points and improve ease of doing business.
Later in the day, he met Civil Aviation Minister Ram Mohan Nadu to discuss ways to improve connectivity, logistics efficiency, and seamless mobility to support India’s growing trade ecosystem.
/images/ppid_a911dc6a-image-177915663093796325.webp)
/images/ppid_a911dc6a-image-177915925756880837.webp)
/images/ppid_a911dc6a-image-177899022931954008.webp)
/images/ppid_a911dc6a-image-177897725672743259.webp)
/images/ppid_59c68470-image-177912760536930455.webp)
/images/ppid_a911dc6a-image-177906822662491868.webp)