CMS Info Systems wins 5-year ATM managed services mandate from HDFC Bank

CMS Info Systems Limited has secured a 5-year ATM managed services outsourcing contract from HDFC Bank, India’s largest private sector bank, according to a company statement.

Under the agreement, CMS will provide end-to-end ATM managed services, including currency forecasting, cash logistics, and its Vision AI-based monitoring platform, HAWKAI™. The services are aimed at improving ATM uptime, cash availability, and operational efficiency across the bank’s network.
CMS Info Systems Limited said the mandate further strengthens its position in the ATM managed services segment, where it already works with several large banks in India.

Anush Raghavan, Chief Business Officer at CMS Info Systems, said the HDFC Bank mandate reflects confidence in the company’s technology capabilities, nationwide operational scale, and execution track record in maintaining uptime and compliance standards.

He also noted that CMS has expanded its partnerships with private sector banks in recent years. The company said its private bank revenue mix has increased from 22% in FY25 to 25%, and it expects this to reach 30% by FY27.

CMS added that with recent large contracts, including a ₹1,000 crore mandate from

State Bank of India, it is strengthening its position in the ATM managed services market in India.

The company said these developments are aligned with its long-term growth plans for FY27 and FY30, as it continues to expand its ATM management solutions platform across the country.

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