What's Happening?
Syracuse, New York, has appointed Vincent Scipione as its first Chief Information Officer (CIO) following recommendations from an IT audit conducted by The Bonadio Group. The audit, commissioned by the Syracuse Common Council, highlighted the need for a high-level
management role to oversee the city's technology and digital services. Scipione, who has been with the city since 2023, previously served as the Director of Digital Services and played a key role in launching Syracuse's municipally owned broadband service, Surge Link. In his new role, Scipione will oversee the Office of Digital Services and the Bureau of Information Technology, reporting to Deputy Mayor Corey Driscoll Dunham. His appointment comes with a salary increase from $87,125 to $118,000 annually.
Why It's Important?
The creation of the CIO position in Syracuse is a significant step towards improving the city's management of technology and digital services. The IT audit revealed issues such as decentralized software purchasing and delays in a payroll modernization project, indicating a need for centralized oversight. By appointing a CIO, Syracuse aims to streamline its IT operations, enhance efficiency, and ensure better oversight of technology spending and policy. This move could serve as a model for other municipalities facing similar challenges, highlighting the importance of strategic leadership in managing public sector technology initiatives.
What's Next?
Vincent Scipione is expected to collaborate closely with the newly formed Common Council Technology and Operational Efficiency Committee to address the issues identified in the audit. This collaboration will likely focus on improving IT infrastructure, optimizing software procurement processes, and ensuring the successful implementation of ongoing projects like the payroll modernization. The city's efforts to enhance its digital services could lead to improved public service delivery and increased citizen engagement through initiatives like the Surge Link broadband service.









