What's Happening?
Kiosk.eu and straiv have strengthened their collaboration to offer a comprehensive digital guest journey solution for hotels across Europe. This partnership combines straiv's guest experience platform with Kiosk.eu's reliable and stylish self-service
hardware. The solution aims to address challenges faced by hotel owners, such as staff shortages and rising operational demands, by providing a seamless digital-first guest experience. The system includes features like digital check-in/out, mobile room keys, automated communication, and a digital concierge service, all integrated with leading property management systems.
Why It's Important?
The collaboration between Kiosk.eu and straiv is significant as it provides hotel owners with a turnkey solution to enhance guest experiences while managing operational challenges. By digitizing the guest journey, hotels can reduce manual work, lower costs, and increase revenue through targeted upselling. The integration with major property management systems ensures smooth operations and eliminates errors, ultimately leading to improved guest satisfaction and faster room access. This development is crucial for the hospitality industry, which is under pressure to adapt to digital trends and improve efficiency.
What's Next?
The solution is now available across Europe, with compatibility spanning various property management systems. Hotels can expect consistent and reliable service from the partnership, whether they are single boutique properties or multi-country chains. The end-to-end service includes consulting, planning, installation, integration, and long-term support, ensuring a smooth rollout and operation. As the hospitality industry continues to evolve, this partnership may set a standard for digital guest experiences, encouraging more hotels to adopt similar technologies.
