What's Happening?
A report by NLB Services projects that India's Global Capability Centres (GCCs) workforce will nearly double to 3.46 million by 2030, driven by advancements in artificial intelligence (AI). Currently,
58% of GCCs are moving beyond AI pilots, with 70% investing in Generative AI and 60% planning to establish AI safety and governance teams by 2026. The report highlights a significant increase in job opportunities, with new roles emerging in AI governance and cybersecurity, while legacy roles are being phased out.
Why It's Important?
The rapid expansion of India's GCC workforce underscores the country's growing prominence in the global AI landscape. As GCCs integrate AI into their operations, India is positioned to become a hub for AI engineering and governance. This growth will likely attract international investments and partnerships, boosting the economy and creating new job opportunities. The shift towards AI-driven operations also reflects broader industry trends, where efficiency and innovation are prioritized, potentially influencing global standards and practices.
What's Next?
As GCCs continue to adopt AI technologies, India may see further geographic shifts in workforce distribution, with Tier II and III cities gaining prominence due to cost advantages. Progressive state policies and strong digital infrastructure will support this expansion, potentially leading to India becoming a global leader in AI governance and analytics. The next five years will be crucial in cementing India's role in the AI sector, with potential impacts on policy, education, and industry standards.
