What's Happening?
Chevrolet Malibu owners have reported a persistent issue where the vehicle fails to recognize when it is in park, displaying a 'Shift to Park' message. This problem, affecting models from 2016 to 2023, is due to a faulty sensor or mechanical switch in the shifter assembly. The issue prevents the car from turning off or removing the key fob, causing frustration among owners. Chevrolet has issued a Technical Service Bulletin (TSB 19-NA-206) to address the problem, recommending repairs that often involve replacing a microswitch or wiring harness. In some cases, a full shifter assembly replacement is necessary. General Motors has acknowledged the issue internally, and some owners have had repairs covered under warranty.
Why It's Important?
The widespread nature of the 'Shift to Park' issue has significant implications for Chevrolet and its customers. It highlights potential reliability concerns with GM vehicles, affecting consumer trust and satisfaction. The problem has led to a class-action lawsuit filed in 2020, alleging that GM was aware of the issue but continued to sell affected vehicles. This situation underscores the importance of vehicle safety and reliability, impacting GM's reputation and potentially influencing future sales. For consumers, it raises concerns about vehicle functionality and the costs associated with repairs, especially for those out of warranty.
What's Next?
Affected Chevrolet Malibu owners can explore several options to address the issue. Those under warranty may have repairs covered, while others can attempt DIY fixes or seek professional repairs, which can cost between $300 and $600. Owners are encouraged to document the issue and file complaints with the National Highway Traffic Safety Administration (NHTSA) to pressure for future recalls. GM owners can check their vehicle status through GM's recall lookup tool or contact dealerships for potential warranty extensions under 'customer satisfaction programs.'
