What's Happening?
Wickes Group, a DIY and home improvement retailer, has reported significant growth in its third quarter ending September 27, 2025. The company's group revenue increased by 6.9% year-on-year, with retail sales
up 6.7% and design & installation revenue rising by 7.8%. Wickes attributes its success to the enhanced Click & Collect service, which now delivers in 15 minutes, and the Wickes Rapid service offering same-day deliveries. The TradePro program, aimed at local trade professionals, also saw growth, with 632,000 active members. Wickes has opened new stores and refurbished existing ones, continuing its strategic expansion.
Why It's Important?
Wickes' growth underscores the importance of strategic expansion and service innovation in the retail sector. The company's ability to increase market share through improved services like Click & Collect and same-day delivery reflects changing consumer expectations for convenience and speed. The growth in the TradePro program highlights the potential for retailers to tap into professional markets. Wickes' expansion efforts, including new store openings and refurbishments, demonstrate a commitment to enhancing customer experience and accessibility, which could influence other retailers to adopt similar strategies.
What's Next?
Wickes plans to continue its expansion with additional store openings and refurbishments in the fourth quarter. The company remains confident in its pre-tax profit forecasts for 2025 and will issue a Q4 trading update in late January 2026. These developments will provide further insights into Wickes' strategic direction and its impact on the retail market.
