What's Happening?
Quore, a leader in hotel operations management, is unveiling its new Learning Management System, Quore University, at The Hospitality Show in Denver. The platform is designed to enhance hotel workforce training through gamification and role-specific learning paths. Available in both English and Spanish, Quore University aims to improve team engagement and reduce employee churn by providing tailored training for 42 different job titles. The system allows employees to access training and certifications across properties, facilitating smoother transitions and consistent skill development. The platform's multilingual approach addresses the diverse needs of today's hotel workforce, ensuring that all staff members can engage with training in their preferred language.
Why It's Important?
Quore University's launch is a significant development for the hospitality industry, which faces challenges in workforce training and retention. By offering multilingual, role-specific training, the platform helps hotels improve staff proficiency and guest experiences. The integration of gamification elements fosters engagement and motivation, which are crucial for reducing turnover and enhancing service quality. As the hospitality sector continues to evolve, tools like Quore University provide essential support for workforce development, helping hotels maintain competitive advantage and operational efficiency.
What's Next?
Quore University was piloted by over 600 hotels and is set for a full roll-out in October. The platform will expand to include additional languages and courses, accommodating a global audience. Feedback from the pilot phase has been positive, indicating that the platform is on track to become a leading tool for hotel workforce training. Quore plans to continue refining the system based on user input, ensuring it meets the diverse needs of the hospitality industry.
