What's Happening?
Vocus-owned ISP Dodo experienced a security breach on October 17, 2025, affecting approximately 1600 email accounts. The breach led to unauthorized SIM swaps on 34 Dodo Mobile accounts. The incident was disclosed on Dodo's Facebook page, and the company
has temporarily suspended email services for Dodo and iPrimus customers, while restricting services for Commander customers. The breach involved unauthorized access to email accounts, followed by SIM swaps where attackers attempted to move mobile numbers to Dodo SIMs purchased in retail stores.
Why It's Important?
This breach highlights the vulnerabilities in digital communication systems and the potential risks to customer data security. The unauthorized SIM swaps could lead to further security breaches, such as identity theft or unauthorized access to personal information. The incident underscores the importance of robust cybersecurity measures for ISPs and the need for customers to be vigilant about their account security. It also raises concerns about the effectiveness of current security protocols in preventing such breaches.
What's Next?
Vocus is working with affected customers to reverse the unauthorized SIM swaps and has notified authorities of the fraudulent activity. Customers are advised to set new passwords for their email accounts to enhance security. The company continues to monitor the situation and may implement additional security measures to prevent future breaches. The incident may prompt regulatory scrutiny and could lead to changes in industry standards for customer data protection.