What's Happening?
HM Revenue and Customs (HMRC) is seeking a new 'IT change' partner to support the maintenance of critical national infrastructure and the delivery of services at the UK border. The Chief Digital and Information Officer directorate of HMRC's Borders and Trade
operation has announced plans to launch a procurement procedure early next year. The selected supplier will provide technical services, including infrastructure support, business analysis, project management, and innovation. This initiative is part of HMRC's efforts to ensure the secure and efficient movement of goods across UK borders, which is crucial for the country's trade and customs infrastructure.
Why It's Important?
The appointment of an IT partner for border infrastructure services is vital for maintaining the integrity and efficiency of the UK's trade operations. As the UK navigates post-Brexit trade dynamics, ensuring robust and reliable border services is essential for facilitating international trade and preventing disruptions. The involvement of external support to complement existing teams highlights the complexity and scale of the task. This move could have significant implications for the UK's economic stability and its ability to compete in the global market.
What's Next?
Following the market engagement exercise, HMRC plans to publish a formal tender by the end of March, with the evaluation of bids taking place in the spring. The chosen provider is expected to be appointed by late summer 2026. The success of this initiative will depend on the ability of the selected partner to deliver the required technical capabilities and services, ensuring the smooth operation of the UK's trade and customs infrastructure.









