What's Happening?
Federally Qualified Health Centers (FQHCs) are employing relational technology to bridge the gap between primary and specialty care for over 32 million clients, primarily from underserved populations. This approach emphasizes the human connection in healthcare,
with care coordinators playing a crucial role in guiding patients through the healthcare system. FQHCs are implementing practical solutions like point-of-care testing and telehealth to remove barriers to care, ensuring patients receive timely and effective treatment.
Why It's Important?
The relational technology model is vital for FQHCs as it addresses the unique challenges faced by underserved communities, such as language barriers and digital literacy. By focusing on human connections, FQHCs can improve patient compliance and health outcomes, ultimately reducing healthcare disparities. This approach also supports value-based care models, like the 340B Drug Discount program, by maximizing savings and reinvesting in comprehensive services.
What's Next?
FQHCs will continue to refine their relational technology strategies, focusing on personalized patient engagement and expanding mobile clinic services to reach more communities. As they adapt to evolving healthcare needs, FQHCs aim to enhance their role in providing accessible, high-quality care to underserved populations.
