What's Happening?
NTT Data has acquired EXAH, a prominent Salesforce partner based in South Africa, for an undisclosed amount. Founded in 2014, EXAH has established itself as a leading consulting and implementation partner in Africa, recognized
by Salesforce as the Overall Implementation Partner of the Year for Sub-Saharan Africa from 2021 to 2023. The acquisition aims to deepen NTT Data's Salesforce expertise across all stages, from integration to post-implementation support, ensuring local expertise is available for clients. Alan Turnley-Jones, CEO of NTT Data in the Middle East and Africa, emphasized the strategic value of EXAH's reputation within the Salesforce ecosystem, which will enhance NTT Data's ability to deliver greater value to its clients.
Why It's Important?
The acquisition of EXAH by NTT Data is significant as it expands NTT Data's presence in South Africa, a key market for the company. This move aligns with NTT Data's strategy to leverage local expertise to enhance its global capabilities, particularly in the Salesforce domain. For EXAH, joining forces with a global player like NTT Data provides an opportunity to scale its impact and deliver exceptional customer value through innovation. This acquisition is expected to strengthen NTT Data's position in the African market and enhance its service offerings in Marketing, Sales, FinTech, Customer Service, and Commerce.
What's Next?
Following the acquisition, NTT Data plans to integrate EXAH's expertise with its global capabilities and strategic partnerships. This integration is expected to provide enhanced services to clients and expand NTT Data's footprint in the African market. EXAH's Managing Director, Tiaan le Roux, expressed optimism about the potential for growth and innovation that the partnership with NTT Data will bring. The focus will be on delivering seamless customer experiences and driving value for clients across Africa and beyond.
