What's Happening?
British Gas has issued urgent advice to households experiencing heating and hot water issues due to frozen pipes amid sub-zero temperatures. The energy provider anticipates that 50,000 households will
require assistance this week alone. Frozen pipes occur when uninsulated pipes are exposed to freezing temperatures, causing ice to expand and potentially crack the pipes, leading to leaks or flooding when the ice thaws. Peter Knowles, a Technical Repair Engineer at British Gas, advises homeowners not to panic if their heating cuts out or taps run dry, as frozen pipes are common during cold snaps and are usually straightforward to fix. The company provides guidance on locating and safely thawing frozen pipes, as well as steps to take if a burst pipe is suspected.
Why It's Important?
The advice from British Gas is crucial as it addresses a widespread issue affecting many households during cold weather. Frozen pipes can lead to significant damage and costly repairs if not addressed promptly. By providing clear instructions on how to identify and resolve frozen pipe issues, British Gas helps prevent further damage and ensures that homes can restore heating and hot water services quickly. This guidance is particularly important for vulnerable populations, such as the elderly, who may be more susceptible to the effects of cold weather. Additionally, the advice helps reduce the strain on emergency repair services, allowing them to focus on more severe cases.
