What's Happening?
Mews has launched its Summer Release, 'Smooth Operations,' designed to enhance hotel operations with invisible technology. The update includes features like ID and selfie verification for online check-in,
digital key access via Apple Wallet, and smarter guest profiles powered by AI. These innovations aim to streamline the guest experience, reduce friction at check-in, and personalize services. Mews' technology is used by over 12,500 customers worldwide, including major hotel brands, and has been recognized for its impact on the hospitality industry.
Why It's Important?
The introduction of invisible technology by Mews represents a significant shift in the hospitality industry towards more seamless and personalized guest experiences. By automating routine tasks and enhancing data-driven personalization, hotels can improve operational efficiency and guest satisfaction. This approach aligns with the growing demand for contactless and personalized services, particularly in the wake of the COVID-19 pandemic. As hotels adopt these technologies, they can differentiate themselves in a competitive market and meet the evolving expectations of tech-savvy travelers.
What's Next?
Mews plans to continue developing its technology to further enhance guest experiences and operational efficiency. The company's focus on invisible tech could lead to broader adoption across the hospitality industry, encouraging more hotels to integrate similar solutions. As the technology evolves, it may also open up new opportunities for innovation in areas like guest engagement and loyalty programs.
