What's Happening?
Scott Sutton, the media director at CKE Restaurants, is spearheading a new marketing strategy for Carl's Jr and Hardee's. Previously, the two brands shared a unified marketing approach, but Sutton has now split their strategies to better reflect their distinct
brand personalities. This change has led to more creative and region-specific marketing campaigns. A notable example is the 'Hangover Burger' campaign, which cleverly capitalized on the Super Bowl's aftermath without purchasing a costly Super Bowl ad slot. Sutton's approach emphasizes the use of influencer marketing and real-time data to drive engagement and brand loyalty.
Why It's Important?
This strategic shift is significant as it highlights the evolving landscape of quick-service restaurant (QSR) marketing. By tailoring campaigns to regional preferences and leveraging influencer partnerships, CKE Restaurants is able to engage more effectively with its target audience. This approach not only enhances brand differentiation but also demonstrates the power of creative marketing in achieving high impact without high costs. The success of these campaigns could influence other QSR brands to adopt similar strategies, potentially reshaping industry standards.
What's Next?
CKE Restaurants plans to further integrate first-party data into their marketing efforts, enhancing customer loyalty through their app. This move towards data-driven marketing is expected to provide deeper insights into consumer behavior, allowing for more personalized and effective campaigns. Additionally, the company is exploring opportunities in retail media, which could open new revenue streams and marketing channels.













