Unum Utilizes Skills-Based Approach for Workforce Redeployment

What's Happening?

Unum, an employee benefits provider, is adopting a skills-based approach to workforce management, treating its employees like pieces in a dynamic chess game. This strategy involves using skills data to redeploy talent across different divisions, maximizing productivity and innovation. During the pandemic, Unum successfully transitioned nearly 400 employees to new roles by identifying transferable skills, rather than relying on external hires. This approach emphasizes strategic agility, allowing the company to adapt to market changes and technological disruptions by reallocating human capabilities effectively.

Why It's Important?

Unum's skills-based workforce management approach represents a shift in how companies address talent challenges. By focusing on internal capabilities, organizations can reduce reliance on external recruitment, control costs, and enhance employee loyalty. This strategy also aligns with the increasing importance of adaptability in a rapidly changing business environment. As companies face economic uncertainties and technological advancements, the ability to redeploy talent efficiently becomes a competitive advantage, enabling them to respond swiftly to market opportunities and disruptions.

What's Next?

Unum plans to continue refining its skills-based approach, integrating AI and data-driven strategies to enhance workforce adaptability. The company is also exploring 'tryouts' for potential hires, focusing on demonstrated competencies rather than traditional qualifications. This approach could influence broader industry practices, encouraging other organizations to adopt similar strategies for talent management. As the future of work evolves, skills-based workforce planning may become a standard practice, reshaping how companies assess and deploy talent.