What's Happening?
PublicTechnology has identified five key tech trends expected to shape the public sector in 2026. A major focus is on the implementation of a national digital identity system, announced by the prime minister, which has sparked significant public and political
debate. Other trends include the increasing role of artificial intelligence in government services, the reliance on cloud computing, and the strategic direction of the Government Digital Service (GDS). The GDS is set to release a new roadmap for technology initiatives, which will be closely scrutinized for feasibility and funding.
Why It's Important?
The adoption of digital identity systems and AI in public services represents a significant shift in how government interacts with citizens and manages data. These technologies promise to enhance efficiency and service delivery but also raise concerns about privacy, security, and cost. The public sector's reliance on cloud computing, particularly with major providers like AWS and Microsoft, highlights issues of data sovereignty and market competition. The strategic direction of the GDS will be pivotal in navigating these challenges and ensuring that technological advancements align with public interest and policy goals.
