What's Happening?
Cuyahoga County Council has approved a $34 million investment to upgrade its Enterprise Resource Planning (ERP) system, which is crucial for managing county operations such as budgeting, payroll, and contract payments. The upgrade involves a $12 million contract with
RPI Consultants for implementation by 2028 and a $22 million contract with Infor Public Sector to operate the system over the next decade. The decision comes amid discussions on how the system could potentially streamline other county functions, particularly in the sheriff’s department, which has faced budget inconsistencies and overtime spending issues. The ERP system, initially implemented in 2016, has faced challenges such as cost overruns and delays, but the new upgrade promises to provide continuous updates and improved oversight to ensure timely and budget-compliant delivery.
Why It's Important?
The upgrade of the ERP system is significant as it aims to enhance the efficiency and accuracy of Cuyahoga County's financial and operational management. By potentially streamlining processes and improving oversight, the county could address budget inconsistencies, particularly in departments like the sheriff’s office, which has been under scrutiny for overtime spending and accounting errors. This move could lead to more transparent and accountable governance, potentially saving taxpayer money and improving public trust. Additionally, the upgrade reflects a broader trend of local governments investing in digital infrastructure to improve service delivery and operational efficiency.
What's Next?
The county plans to begin the ERP system upgrade in January 2026, with a target to go live by August 2028. An executive steering committee has been established to oversee the project, ensuring it remains on schedule and within budget. The county will also require the sheriff’s department to submit monthly expense reports to better track and manage its budget. As the upgrade progresses, stakeholders will likely monitor its impact on operational efficiency and budget management closely, potentially influencing future decisions on digital infrastructure investments.









