What's Happening?
Pan Pacific London has successfully implemented Shiji's Infrasys POS system across its multiple food and beverage venues. This move is part of a broader strategy by Pan Pacific Hotels Group to standardize its POS technology globally. The system, which is already in use in 24 locations across Asia and Africa, is now live in London, marking the group's first European implementation. The Infrasys POS system is designed to handle high transaction volumes and provide integrated reporting, supporting the hotel's diverse operations from fine dining to in-room service.
Why It's Important?
The adoption of Shiji's Infrasys POS system represents a significant technological upgrade for Pan Pacific London, enhancing operational efficiency and guest service. This move aligns with the growing trend in the hospitality industry towards digital transformation, where cloud-based solutions are increasingly used to streamline operations and improve customer experiences. For Pan Pacific Hotels Group, this implementation supports their global technology strategy, potentially leading to increased customer satisfaction and operational cost savings.
What's Next?
With the successful implementation in London, Pan Pacific Hotels Group may continue to roll out the Infrasys POS system across more of its properties worldwide. This could lead to further integration of Shiji's technology solutions, enhancing the group's ability to offer seamless and personalized guest experiences. The hospitality industry will likely watch this development closely, as it may set a precedent for other luxury hotels considering similar technological upgrades.
