What's Happening?
The Auburn City Council has approved a resolution to implement new tax billing and collection software, replacing its outdated AS400 system. The contract, awarded to Edmunds GovTech, spans three years and involves a $50,000 implementation cost with an annual
fee of $22,000. This decision follows a competitive proposal process involving four companies, with Edmunds offering the lowest costs. The new software aims to address significant issues with the current system, including parking ticket software and retiree health insurance. Auburn City Manager Jenny Haines emphasized the need to move away from the legacy system, which is supported by only one employee nearing retirement.
Why It's Important?
The transition to new software is crucial for Auburn as it seeks to modernize its tax billing processes and reduce reliance on the AS400 system. This move is expected to streamline operations and improve efficiency in tax collection, which is vital for the city's financial health. The decision also highlights the broader trend of local governments adopting technology to enhance service delivery. The new system will likely benefit city staff and residents by providing more reliable and current software solutions, potentially leading to better management of city resources and services.
What's Next?
The implementation of the new software will begin shortly, with city staff from various departments involved in the transition process. The city will continue to work on transitioning other programs from the AS400 system to newer platforms. This ongoing modernization effort may require additional investments and adjustments in the future, as Auburn seeks to ensure all its systems are up-to-date and adequately supported.
