What is the story about?
What's Happening?
Flavourtech, a company specializing in aroma recovery and extraction technologies, has adapted to the challenges posed by the Covid-19 pandemic by implementing remote commissioning technologies. With international travel restrictions in place, Flavourtech has been using detailed manuals, instructional videos, and mobile chat platforms to guide customers through equipment installation and operation. The company has also employed augmented reality headsets to provide real-time support and training, allowing them to successfully commission plants in various countries without leaving their Australian headquarters.
Why It's Important?
Flavourtech's adaptation to remote technologies highlights the resilience and innovation within the global food industry during the pandemic. By leveraging digital tools, the company has maintained its operations and customer satisfaction despite travel limitations. This approach not only ensures business continuity but also sets a precedent for other companies facing similar challenges. The successful implementation of remote technologies could lead to long-term changes in how businesses operate, potentially reducing the need for travel and increasing reliance on digital solutions.
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