What's Happening?
The Portuguese government has taken emergency measures to address chaos at Lisbon airport, where passengers have faced long queues at passport control. The situation worsened with the introduction of the new
European entry and exit system in the Schengen area. A task force has been created, involving various ministries and entities, to coordinate the response. Measures include reorganizing space for electronic passport kiosks and increasing capacity and resources to manage passenger flows.
Why It's Important?
The chaos at Lisbon airport has significant implications for national tourism and the country's image. Long waiting times and operational issues have deterred travelers, particularly from the United States, affecting tourism revenue. The government's intervention aims to mitigate these issues, ensuring smoother operations and preserving Portugal's reputation as a tourist-friendly destination. The situation highlights the challenges of implementing new systems and the need for adequate resources and planning.
What's Next?
The government plans to further enhance airport operations by collecting biometric data from passengers, which may increase waiting times. Stakeholders, including the Portuguese Hotel Association, have expressed concerns about the potential impact on tourism if resources are not reinforced. The ongoing transition of workers from the Foreigners and Borders Service remains incomplete, adding to operational challenges. The government is expected to continue monitoring and adjusting measures to ensure efficient airport operations.
