What's Happening?
Soul Machines has launched the Workforce Connect App, integrating emotionally intelligent Digital Workers into enterprise workflows on the ServiceNow AI Platform. The app aims to humanize automated tasks, enhancing customer and employee interactions. Soul Machines' technology focuses on creating intelligent collaboration between humans and AI.
Why It's Important?
The integration of emotionally intelligent AI into enterprise workflows represents a significant advancement in automation and customer service. By enhancing interactions with Digital Workers, businesses can improve service delivery and operational efficiency. This development may influence industry standards and practices in AI-driven enterprise solutions.
