What is the story about?
What's Happening?
EcoFlow has issued a voluntary recall for approximately 25,030 units of its Delta Max 2000 portable power stations due to a fire hazard risk. The recall, conducted in cooperation with the US Consumer Product Safety Commission (CPSC), addresses the potential for the power stations to overheat and ignite, posing serious risks to users and property. EcoFlow has received six reports of fires, resulting in property damage exceeding $850,000. The affected units were sold between July 2022 and May 2025 on major platforms like Costco.com and Amazon.com. The recall does not require returning the product; instead, a firmware update can resolve the issue.
Why It's Important?
The recall highlights the importance of product safety and the potential risks associated with electronic devices. For consumers, the recall serves as a reminder to stay informed about product updates and safety notices. EcoFlow's proactive approach in addressing the issue through a firmware update reflects the company's commitment to consumer safety and product reliability. The incident may impact EcoFlow's reputation and consumer trust, emphasizing the need for rigorous testing and quality assurance in the tech industry.
What's Next?
EcoFlow is providing detailed instructions for consumers to update the firmware of affected power stations, ensuring the resolution of the fire hazard issue. Consumers are advised to stop using the power stations until the update is completed. EcoFlow's customer support is available for assistance, and the company may face increased scrutiny regarding product safety standards. The recall may prompt other manufacturers to review their safety protocols and enhance consumer communication regarding product risks.
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