What's Happening?
Aviva has introduced a unified Global Risk Management Solutions platform, ensuring consistent services, solutions, and customer experience across all its offices worldwide. This initiative allows clients to receive the same level of service regardless of where their policy is underwritten. Local risk engineers will manage risks, providing tailored services based on geographical location. This approach aims to streamline operations and enhance the efficiency of risk management services provided by Aviva.
Why It's Important?
Aviva's unified Global Risk Management Solutions platform is a strategic move to enhance its global service delivery. By standardizing services across its offices, Aviva aims to improve customer satisfaction and operational efficiency. This initiative is likely to strengthen Aviva's competitive position in the global insurance market, offering clients a seamless experience and potentially attracting more business. The use of local risk engineers ensures that clients receive expert advice tailored to their specific needs, which could lead to better risk management outcomes.
