What's Happening?
South West Water (SWW) is encouraging its customers to consider installing water meters as a way to save money and reduce environmental impact. The company reports that approximately 95% of customers who
switched to metered billing saw a reduction in their bills. This initiative comes in response to a 28% increase in average water bills last April, which led to public dissatisfaction. Water meters allow customers to pay only for the water they use, providing greater control over their usage and expenses. SWW is offering free installation and expert advice to eligible customers, along with a Lowest Bill Guarantee to ensure that customers do not pay more than their previous unmeasured charges for the first two years.
Why It's Important?
The promotion of water meters is significant as it addresses both economic and environmental concerns. By encouraging metered billing, SWW aims to help customers manage their water usage more effectively, potentially leading to lower bills and reduced water waste. This initiative also aligns with broader efforts to improve water management and address issues such as pollution, leaks, and water shortages. As water resources become increasingly strained, measures like these are essential for sustainable water management and conservation.
What's Next?
SWW's initiative may lead to increased adoption of water meters among its customers, resulting in more efficient water usage and cost savings. The company's efforts could also influence other water providers to implement similar measures. Additionally, the government's recent announcement of new measures to overhaul the water industry in England and Wales may further support initiatives aimed at improving water management and reducing environmental impact.








