What's Happening?
Libby, an app for accessing e-books and audiobooks from local libraries, has changed its hold system, removing the 'deliver later' feature. Users now must manually unsuspend holds within a year, or they will lapse. The change aims to reduce wait times and improve circulation by ensuring users receive titles when ready. The update has received mixed reactions, with some users concerned about losing their place in line. Overdrive, Libby's parent company, clarified that users continue to advance in the waitlist even when holds are suspended.
Why It's Important?
The change in Libby's hold system reflects efforts to optimize library resource management and address user feedback on wait times. By streamlining the hold process, Libby aims to enhance user experience and improve access to digital library materials. The update highlights the challenges of balancing user convenience with efficient resource allocation in digital library services. It also underscores the importance of clear communication and user education in implementing system changes.
