What's Happening?
The Charity Digital Skills Report 2026 reveals a significant increase in the use of artificial intelligence (AI) among UK charities, with 79% of organizations now routinely employing AI technologies. This marks a substantial shift in how these organizations deliver
services, engage supporters, and manage operations. Despite financial constraints and rising demands, digital progress is accelerating, with 81% of charities reporting advancements this year, up from 60% in 2025. The report, co-authored by Zoe Amar and Nissa Ramsay, highlights that large charities are leading the way, but smaller charities are closing the gap despite limited funding and technical expertise. The report also emphasizes the need for building staff and leadership capabilities, with 59% of charities prioritizing this area. However, challenges remain, as 56% of charities cite limited skills as a barrier to AI adoption, and trust concerns have increased, particularly among charities working with marginalized communities.
Why It's Important?
The findings of the Charity Digital Skills Report 2026 underscore the transformative potential of AI in the charitable sector, offering efficiency gains and new ways to engage with supporters. However, the report also highlights significant challenges, such as the digital divide and the need for increased funding and skills development. Smaller charities, in particular, face barriers to accessing digital funding, which could exacerbate inequalities within the sector. The report calls for strategic prioritization of digital skills and leadership development to ensure that all charities can benefit from AI technologies. This is crucial for maintaining the sector's ability to serve diverse and marginalized communities effectively.
What's Next?
The report suggests several actions for charities and funders to address the challenges identified. Charities are encouraged to prioritize upskilling staff and volunteers, develop clear digital visions, and engage with their communities about AI use. Funders are urged to support skills, training, and leadership development as core priorities and to invest in sector-wide AI infrastructure and governance frameworks. By addressing these areas, the sector can work towards narrowing the digital divide and ensuring equitable access to AI benefits.
