What's Happening?
Epicor, a provider of industry-specific enterprise software, has launched Epicor Prism Business Communications, an AI agent designed to enhance enterprise resource planning (ERP) systems. This new software automates request for quote (RFQ) workflows,
accelerates supplier communications, and aims to reduce supply chain cycle times. The AI agent operates through email, eliminating the need for separate portals or templates, and integrates seamlessly with Epicor's ERP data structure. Users benefit from automated handling and quote comparison across multi-supplier scenarios, AI-generated insights, and improved procurement performance metrics.
Why It's Important?
The introduction of Epicor's AI agent is significant for businesses relying on manual RFQ processes, which can slow decision-making and delay orders. By automating these processes, companies can enhance efficiency, reduce manual workload, and make faster purchasing decisions. The outcomes-based pricing model, where users pay only for RFQs that convert to purchase orders, offers a cost-effective solution. This innovation is poised to improve supply chain management, potentially leading to increased competitiveness and profitability for businesses adopting the technology.
What's Next?
Epicor Prism Business Communications is available for Epicor Kinetic and can be embedded within the Epicor Industry ERP Cloud experience. As businesses integrate this AI agent, they may experience streamlined operations and improved supplier engagement. The software's ability to flag missing data and inconsistencies could lead to more informed decision-making. Companies may need to adapt their procurement strategies to fully leverage the capabilities of this AI-driven tool, potentially reshaping industry standards in supply chain management.
