What's Happening?
A survey conducted by Logile reveals that 79% of consumers worry about food contamination or spoilage at convenience stores. The 2025 Convenience Store Food Quality and Safety Report highlights consumer distrust
in c-store food safety compared to restaurant food safety. Sushi, pre-made packaged salads, and pre-cut fresh fruit are among the most avoided items due to concerns about spoilage and cleanliness. The survey indicates that visual cues, such as the cleanliness of prep stations and the freshness of food, significantly influence consumer decisions. Despite efforts by convenience stores to offer fresh meals and compete with fast-food chains, earning consumer trust remains a challenge.
Why It's Important?
The findings of the survey highlight the need for convenience stores to improve food safety standards to gain consumer trust. As c-stores expand their fresh food offerings, addressing concerns about contamination and spoilage is crucial for their success in competing with fast-food chains. The report suggests that visible signs of cleanliness and freshness can enhance consumer confidence. The survey also indicates a growing consumer preference for tech-enabled safety systems and transparent food rotation schedules, which could drive changes in industry practices.
