What's Happening?
HM Revenue and Customs (HMRC) is seeking an 'IT change' partner to support its critical border infrastructure services. The department plans to launch a procurement process early next year to appoint a supplier
for a two-year contract. The chosen partner will provide technical services, including infrastructure support, business analysis, and project management. This initiative is part of HMRC's efforts to enhance the UK's trade and customs infrastructure, ensuring efficient and compliant movement of goods across borders. The procurement process will involve a market engagement exercise to gather feedback and refine requirements.
Why It's Important?
The appointment of an IT partner is crucial for maintaining and improving the UK's border infrastructure, which plays a vital role in trade and customs operations. As the UK navigates post-Brexit trade dynamics, ensuring robust and efficient border systems is essential for economic stability and growth. The initiative reflects HMRC's commitment to leveraging technology to enhance service delivery and regulatory compliance. Successful implementation could lead to more streamlined trade processes, benefiting businesses and the economy at large.
What's Next?
Following the market engagement exercise, HMRC plans to publish a formal tender by the end of March, with the contract expected to be awarded by September. The department will evaluate bids based on technical capabilities and alignment with its strategic goals. The chosen partner will work closely with HMRC to implement and maintain the necessary systems, ensuring they meet evolving trade and regulatory requirements. This process will be closely watched by industry stakeholders, who may provide input to shape the final procurement strategy.








