What's Happening?
Small and medium enterprises (SMEs) in Hong Kong's retail sector are increasing their investments in digital platforms to compete with larger chains. Supported by state funding and cost-relief measures, these businesses are adopting e-commerce, point-of-sale
systems, and customer relationship management tools. The government is also providing matched funding programs and operating cost relief to encourage growth and modernization. These efforts aim to help SMEs reach both local and international markets, enhancing their competitiveness.
Why It's Important?
The investment in digital platforms is crucial for the survival and growth of small retailers in Hong Kong. By modernizing their operations, these businesses can better compete with larger chains and expand their market reach. The government's support through funding and cost-relief measures is essential in lowering barriers for entrepreneurs and family businesses. This initiative not only strengthens the local economy but also supports sustainable growth and resilience in the retail sector.
