What's Happening?
Adi Husada Cancer Center (AHCC) in Surabaya, East Java, has strengthened its cancer care services by expanding its Patient Advisor program. The program provides patients with a single point of contact throughout their treatment, offering logistical support, emotional guidance, and follow-up care. AHCC integrates modern cancer therapies with digital tools and teamwork across specialties, aiming to improve patient experience and treatment outcomes.
Why It's Important?
The Patient Advisor program represents a significant advancement in personalized cancer care, addressing the need for comprehensive support throughout the treatment process. By combining medical expertise with emotional and logistical assistance, AHCC enhances patient satisfaction and trust. This approach could serve as a model for other healthcare providers seeking to improve patient-centered care and outcomes in oncology.
What's Next?
AHCC plans to further expand the role of Patient Advisors by enhancing their medical training and support skills. The program's success could lead to wider adoption of similar initiatives in other healthcare settings, promoting a holistic approach to cancer care.