What's Happening?
Consumer Reports has ranked the Mazda CX-90 plug-in hybrid electric vehicle (PHEV) as one of the least reliable SUVs in its class. The ranking is based on several reported issues, including EV battery problems and transmission issues. The National Highway
and Traffic Safety Administration (NHTSA) has issued 11 recalls for the 2024-25 Mazda CX-90 PHEV and received 120 complaints. Problems include inaccurate fuel gauge readings, engine start-stop system failures, and faulty inverter software, which can lead to loss of drive power in EV mode. Additionally, the automatic braking system may falsely detect objects, causing unexpected braking. These issues have raised concerns about the vehicle's reliability and safety.
Why It's Important?
The ranking by Consumer Reports highlights significant reliability concerns for the Mazda CX-90 PHEV, which could impact consumer trust and sales. The reported issues may lead to higher collision rates and insurance claims, potentially increasing auto insurance rates for owners. The recalls and complaints suggest that the vehicle may require frequent maintenance and repairs, posing an inconvenience to consumers. As the automotive industry increasingly shifts towards electric and hybrid models, reliability is a critical factor for consumers considering these vehicles. The findings may influence consumer decisions and affect Mazda's reputation in the competitive SUV market.
What's Next?
Mazda may need to address the reported issues through software updates and fixes at dealerships to improve the CX-90 PHEV's reliability. Consumers considering this model should weigh the pros and cons, including the potential inconvenience of recalls and repairs. The automotive industry will likely continue to monitor the reliability of hybrid and electric vehicles, as consumer demand for these models grows. Mazda's response to these issues could impact its market position and consumer perception of its brand.
Beyond the Headlines
The reliability concerns surrounding the Mazda CX-90 PHEV underscore the challenges automakers face in transitioning to electric and hybrid vehicles. As technology evolves, manufacturers must ensure that new models meet consumer expectations for reliability and safety. The issues reported with the CX-90 PHEV highlight the importance of rigorous testing and quality control in the development of hybrid and electric vehicles. The automotive industry may need to invest in research and development to address these challenges and improve the reliability of future models.
