What is the story about?
What's Happening?
Elizabeth Hillman, CEO of the 9/11 Memorial & Museum, has come under scrutiny for receiving significant salary increases while leading nonprofits that faced financial difficulties. Prior to her current role, Hillman served as president of Mills College in Oakland, California, where she supported a controversial merger with Northeastern University. This merger was intended to stabilize the college's finances but resulted in the institution's closure as an independent entity, leaving a $38 million deficit. Despite these challenges, Hillman received a substantial pay raise, earning $580,067 in her final year at Mills College. At the 9/11 Memorial & Museum, Hillman's compensation increased by 63% over two years, reaching $856,216 in 2024, while the organization reported a nearly $20 million deficit. Hillman defended the salary levels, claiming they were below those of peer institutions, though she did not provide specific comparisons.
Why It's Important?
The financial management and executive compensation at the 9/11 Memorial & Museum have raised concerns among stakeholders, including families of 9/11 victims. The museum's financial struggles and the decision to store victims' remains in the basement have sparked criticism. Hillman's leadership style and decisions have been questioned, particularly given her history at Mills College, where alumni and faculty expressed dissatisfaction with the merger and financial handling. The situation highlights broader issues of accountability and transparency in nonprofit organizations, especially those with significant public and emotional investment. The controversy may impact public trust and future funding for the museum, as well as influence discussions on nonprofit governance standards.
What's Next?
The ongoing financial challenges at the 9/11 Memorial & Museum may prompt further scrutiny from stakeholders and potentially lead to changes in leadership or governance practices. President Trump has reportedly explored the possibility of a federal takeover of the museum, which could alter its operational and financial structure. Stakeholders, including families of 9/11 victims, may continue to advocate for changes in how the museum is managed, particularly regarding the handling of victims' remains. The museum's board, led by Mike Bloomberg, may need to address these concerns to restore confidence and ensure the institution's sustainability.
Beyond the Headlines
The controversy surrounding Hillman's compensation and leadership raises ethical questions about executive pay in nonprofit organizations, especially those with significant public and emotional significance. The situation at Mills College and the 9/11 Memorial & Museum reflects broader challenges in balancing financial sustainability with ethical governance. The case may influence future discussions on nonprofit accountability and the role of executive compensation in organizational success and public trust.
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