What's Happening?
Despite rising costs, 42% of Singaporean consumers are spending more than they did a year ago, according to the Adyen Index 2026 Singapore Retail Report. The report highlights that younger consumers, particularly Gen Z and Millennials, are leading this
trend, with significant spending on social media shopping platforms. The use of AI in shopping is also prevalent, with 72% of Singaporeans using AI assistants to enhance their shopping experience. Retailers in Singapore are increasingly adopting AI for customer service, marketing, and operational efficiency, although they face challenges in broader AI adoption due to resource limitations and integration issues.
Why It's Important?
The resilience in consumer spending amidst rising costs indicates a robust consumer market in Singapore, driven by younger demographics and technological adoption. This trend presents opportunities for retailers to innovate and cater to the evolving preferences of tech-savvy consumers. The integration of AI in retail operations can enhance customer experiences and streamline processes, potentially leading to increased sales and customer loyalty. However, retailers must address the challenges of AI integration to fully capitalize on its benefits.











