What's Happening?
Visual Matrix has announced that its property management system (PMS) has been adopted by the 100th Sonesta hotel. This milestone highlights the growing trust and reliance on Visual Matrix's platform across Sonesta's diverse hotel portfolio. The PMS is designed
to streamline operations, enhance guest experiences, and provide real-time operational clarity. Visual Matrix's flexible approach allows it to cater to various hotel types, from economy to full-service, while maintaining high-touch support and rapid onboarding processes.
Why It's Important?
The adoption of Visual Matrix PMS by Sonesta hotels underscores the increasing importance of technology in the hospitality industry. By leveraging advanced PMS solutions, hotels can improve operational efficiency, reduce costs, and enhance customer satisfaction. This trend reflects a broader shift towards digital transformation in hospitality, where technology plays a crucial role in competitive differentiation and service delivery. The success of Visual Matrix in securing a significant number of Sonesta properties also highlights the demand for reliable and scalable tech solutions in the sector.
