Energy Sector Advocates for Digitally Enabled Workforce to Preserve Tribal Knowledge

What's Happening?

The energy sector is increasingly focusing on the need for a digitally enabled workforce to preserve 'tribal knowledge,' which refers to the unique ways job tasks are executed within organizations. Historically, this knowledge has been stored in paper-based Standard Operating Procedures (SOPs), which are prone to degradation and lack flexibility for updates. The Nigerian Downstream Petroleum Regulatory Commission (NUPRC) mandates that oil and gas companies document and preserve SOPs, but the industry is urged to go beyond compliance by embracing digitalization. This shift aims to create a digital repository of knowledge, allowing frontline workers to access SOPs through digital wearables, thereby improving job execution quality and reducing safety risks.

Why It's Important?

The digitalization of SOPs in the energy sector is crucial for maintaining operational efficiency and safety. By providing a single source of knowledge accessible through digital means, organizations can ensure consistent task execution, reducing variability and associated risks. This approach also addresses the challenge of knowledge erosion due to workforce turnover, as retiring employees often leave with undocumented expertise. Furthermore, digitalization supports business continuity, especially in the face of disruptions like the COVID-19 pandemic, by enabling remote support and reducing downtime. The move towards a digitally enabled workforce positions the energy sector to better adapt to future challenges and improve production efficiency.

What's Next?

Organizations in the energy sector are expected to continue investing in technologies that support the digitalization of SOPs. This includes adopting augmented reality wearables and remote support solutions to enhance frontline worker capabilities. As the industry faces ongoing challenges such as workforce turnover and potential disruptions, the emphasis on digital enablement will likely grow. Stakeholders may also explore partnerships with technology providers to further integrate digital solutions into their operations, ensuring they remain competitive and resilient in a rapidly changing environment.

Beyond the Headlines

The shift towards a digitally enabled workforce in the energy sector may have broader implications for other industries facing similar challenges with knowledge preservation and operational efficiency. As digitalization becomes more prevalent, ethical considerations around data privacy and security will need to be addressed. Additionally, the cultural shift required to embrace new technologies may impact workforce dynamics, necessitating training and support to ensure successful implementation.