What's Happening?
Deborah Yount, the Chief Human Resources Officer (CHRO) at Sutter Health, is addressing key challenges in the healthcare workforce, particularly focusing on reducing burnout and improving employee retention. Since joining Sutter Health's executive team
in January, Yount has been implementing strategies to create a supportive work environment. Her initiatives include reducing turnover rates, which currently stand at 9%, below the industry average. Yount emphasizes the importance of employee engagement and development, with 16,000 employees participating in virtual learning programs this year. She is also working on a new certification program to enhance managerial skills and ensure psychological and physical safety for employees.
Why It's Important?
The healthcare industry faces significant challenges with workforce burnout, exacerbated by staffing shortages and high turnover rates. Yount's efforts at Sutter Health aim to create a more sustainable and supportive work environment, which is crucial for maintaining high-quality patient care. By focusing on employee development and retention, Sutter Health seeks to improve job satisfaction and reduce the pressures that lead to burnout. These initiatives not only benefit the employees but also enhance the overall efficiency and effectiveness of healthcare delivery, which is vital for patient outcomes and the organization's success.
What's Next?
Sutter Health plans to continue its focus on workforce development and retention strategies. The introduction of a new certification program for managers is expected to improve leadership capabilities and organizational alignment. Additionally, the ongoing emphasis on employee safety and engagement will likely lead to further innovations in HR practices within the healthcare sector. As these programs develop, Sutter Health may serve as a model for other healthcare organizations facing similar challenges.
