What's Happening?
Transportation is increasingly recognized as a crucial component in the healthcare continuum, particularly for individuals managing chronic conditions. SafeRide Health, a leading non-emergency medical transportation (NEMT) broker, coordinates nearly one million
rides monthly, with 70% of these rides facilitating access to life-sustaining care such as dialysis and chemotherapy. NEMT is a federally mandated benefit for Medicaid enrollees, and some Medicare Advantage plans also offer it as a supplemental benefit. SafeRide's services are vital for ensuring patients reach their appointments on time, which is essential for effective chronic disease management and reducing healthcare costs.
Why It's Important?
Reliable transportation is a key social determinant of health, impacting access to necessary medical care for individuals with chronic conditions. By ensuring timely arrival at medical appointments, NEMT services like those provided by SafeRide can prevent hospital readmissions, improve health outcomes, and lower overall healthcare costs. This is particularly important for low-income and minority populations who face higher rates of chronic diseases and transportation insecurity. Effective NEMT services contribute to health equity and support the shift towards value-based care in the healthcare system.
What's Next?
As healthcare systems continue to focus on value-based care, the performance of NEMT services will likely become a more significant factor in healthcare outcomes. SafeRide's integration of digital tools for scheduling and tracking rides may serve as a model for other providers. Future developments could include expanding rideshare options and on-demand transportation services to further enhance accessibility. Policymakers and healthcare providers may also explore additional ways to integrate transportation solutions into patient care plans, particularly for those with complex needs.









