What's Happening?
Twin Hospitality Group Inc., the parent company of Twin Peaks and Smokey Bones, has announced the appointment of Lexi Burns as Chief People Officer. Burns, who has over 25 years of experience in human resources and organizational development, will now oversee these areas for both Twin Peaks and Smokey Bones. Since joining Twin Peaks in 2010, Burns has been instrumental in its expansion from 13 to 114 locations, implementing operating systems, training programs, and a new store opening curriculum. Her expertise in cross-functional execution, training design, and change management has been pivotal in delivering consistent guest experiences and unit-level results. Kim Boerema, CEO of Twin Hospitality Group, expressed confidence in Burns' ability to drive new synergies and impact both brands positively.
Why It's Important?
The appointment of Lexi Burns as Chief People Officer is significant for Twin Hospitality Group as it aims to strengthen its human resources and organizational development across its brands. Burns' proven track record in expanding Twin Peaks and her strategic approach to training and operations are expected to enhance the company's growth and performance. This move could lead to improved employee engagement, better customer experiences, and increased operational efficiency. As Twin Hospitality Group continues to expand, Burns' leadership will be crucial in navigating the challenges of scaling operations while maintaining quality and consistency.
What's Next?
In her new role, Lexi Burns will focus on developing systems that drive measurable results across Twin Peaks and Smokey Bones. She aims to strengthen connections between the brands and enhance their operational frameworks. The company may see new initiatives in training and development, aimed at improving employee performance and customer satisfaction. Stakeholders, including employees and customers, can expect enhanced service delivery and potentially new offerings as the company leverages Burns' expertise to foster growth and innovation.
Beyond the Headlines
The appointment of Lexi Burns highlights the growing importance of human resources in strategic business development. Her role underscores the need for effective leadership in managing organizational change and fostering a culture that supports growth. As Twin Hospitality Group expands, the integration of human resources with business strategy will be key to sustaining its competitive edge in the hospitality industry.
