What's Happening?
Nomade People Group has successfully implemented Shiji’s Infrasys POS system across its iconic beachfront resorts, Nomade Tulum and BE Tulum, located in the Riviera Maya. The technology upgrade spans 14
workstations and 17 tablets across seven outlets, fully integrated with the group’s property management and fiscal systems. This implementation aims to enhance service efficiency and maintain the group's guest-centered approach. The resorts are known for blending luxury hospitality with the natural beauty of the Mayan jungle, and the new system supports this philosophy by streamlining operations and improving guest experiences.
Why It's Important?
The integration of Shiji’s Infrasys POS system is a significant advancement for Nomade People Group, as it enhances operational efficiency and service quality. By adopting this technology, the group can offer faster service, streamlined communication, and real-time menu updates, which are crucial for maintaining high standards in luxury hospitality. This move reflects a broader trend in the hospitality industry towards adopting advanced technology solutions to improve guest experiences and operational performance. The successful implementation may set a precedent for other luxury resorts seeking to enhance their service delivery through technology.
What's Next?
Nomade People Group plans to extend the use of Infrasys POS to two additional properties currently under development in Spain. This expansion indicates a commitment to a unified technology strategy across its portfolio, potentially enhancing service consistency and operational efficiency in new markets. As the group continues to redefine luxury hospitality, further technological innovations may be pursued to maintain its competitive edge.
Beyond the Headlines
The adoption of advanced POS systems in luxury resorts highlights the growing importance of technology in delivering personalized and efficient guest experiences. This trend may influence the broader hospitality industry, encouraging more establishments to invest in technology solutions that align with their service philosophies.
