What's Happening?
A significant majority of health system executives are advocating for fundamental changes in their organizations to leverage digital transformation and AI. According to the Health System Digital Transformation
Survey by Chartis, 91% of executives believe that incremental improvements are insufficient to address persistent challenges in healthcare. The survey highlights the need for a proactive approach to care delivery, focusing on digital and AI tools to enhance access, personalize patient journeys, and optimize resource allocation. Executives are prioritizing digital-first consumer experiences and digitally enabled care as key differentiators for future success.
Why It's Important?
The push for fundamental change underscores the healthcare industry's recognition of the limitations of traditional approaches in addressing modern challenges. By embracing digital transformation and AI, health systems can improve operational resilience, reduce costs, and enhance patient care. This shift is crucial for maintaining competitiveness and meeting the evolving demands of healthcare consumers. The focus on digital maturity as a competitive advantage highlights the potential for smaller health systems to differentiate themselves through strategic innovation, leveling the playing field in the industry.











