What is the story about?
What's Happening?
Crawford and Company has appointed Simon Jeffery as the new head of client services for its international operations. Based in London, Jeffery will focus on maintaining and developing client relationships at executive and c-suite levels. His role includes supporting client service initiatives, enhancing cross-market collaboration, and driving innovation. Jeffery's appointment is part of Crawford's strategy to deliver exceptional service and strengthen its position as a trusted partner in the insurance sector.
Why It's Important?
Jeffery's appointment is significant for Crawford and Company as it aims to enhance client service and foster strong relationships within the insurance industry. His experience in strategic client development across international markets is expected to contribute to Crawford's growth and optimization of multiterritory relationships. This move aligns with Crawford's focus on achieving greater client cohesion and operating as a seamless extension of clients' global capabilities, which is crucial for maintaining competitive advantage in the insurance sector.
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