What's Happening?
Glik's, a longstanding family-owned fashion retailer, is deploying Aptos ONE POS and OMS solutions across its 70-plus stores. This strategic move aims to enhance omnichannel capabilities and customer engagement.
The cloud-native systems will provide unified customer experiences, POS mobility, and centralized store operations management. Founded in 1897, Glik's is led by the fourth and fifth generations of the Glik family, focusing on excellent service and localized product selection. The implementation of Aptos ONE will replace existing Windows-based registers with iPads, facilitating mobile POS use cases such as in-store line busting and pop-up events. The initiative is expected to empower store associates with real-time inventory information and advanced selling options, while simplifying operations and enabling faster upgrades.
Why It's Important?
The deployment of Aptos ONE POS and OMS solutions is significant for Glik's as it positions the retailer to adapt quickly to evolving business conditions. By enhancing omnichannel capabilities, Glik's can offer seamless customer experiences across physical and digital channels, potentially increasing revenue and profitability. The move reflects a 'future forward' technology investment mindset, prioritizing sustainable growth and innovation. This transformation is likely to improve customer satisfaction and operational efficiency, making Glik's more competitive in the retail market. The integration of modern POS systems also reduces onboarding time for associates, enhancing workforce productivity and customer service quality.
What's Next?
Glik's will continue to leverage Aptos ONE for mobile POS applications, expanding its capabilities for sidewalk sales and pop-up events. The retailer plans to integrate Aptos ONE with existing applications like CRM, Merchandising, and Warehouse Management, further streamlining operations. As the unified commerce platform goes live, Glik's anticipates elevating every aspect of the customer journey, from personalized service to efficient fulfillment options. The partnership with Aptos is expected to drive positive impacts on Glik's customers, employees, and overall business performance.
