What's Happening?
Jitender Mohan has been appointed as the Business Unit Head of Travel and Hospitality at WNS, where he is responsible for the strategy, growth initiatives, and financial performance of the unit. Mohan brings decades of experience in the IT sector, having previously held leadership roles in WNS, including leading the Hi-Tech & Professional Services business unit and the Customer Interaction Services practice. His career also includes significant roles at GE/Genpact and IBM, focusing on transformation, process re-engineering, and operations.
Why It's Important?
Mohan's leadership in the Travel and Hospitality unit at WNS is significant as it aligns with the company's strategic goals to expand its footprint in the travel and leisure industry. His extensive experience in IT and business transformation is expected to drive innovation and efficiency within the unit. This move could enhance WNS's competitive edge in the market, potentially leading to increased market share and improved service offerings. Stakeholders in the travel and hospitality sectors may benefit from enhanced customer interaction services and innovative solutions driven by Mohan's strategic vision.
