What's Happening?
Openreach has announced the impending switch-off of the Public Switched Telephone Network (PSTN) by January 31, 2027, urging businesses to transition to internet-based All-IP networks. Despite the approaching
deadline, many businesses remain hesitant due to perceived difficulties in switching from legacy systems. The PSTN networks are increasingly prone to service disruptions, with incidents reported to Ofcom rising by 45% in 2024. Openreach has informed Communication Providers that Wholesale Line Rental contracts will end on December 31, 2025, after which support for legacy services will diminish, exposing businesses to operational risks. The transition to All-IP networks promises improved reliability, scalability, and bandwidth, offering new revenue opportunities through modern technologies like cloud-based communication systems.
Why It's Important?
The transition from PSTN to All-IP networks is crucial for businesses to avoid operational risks and service disruptions. Legacy systems are costly to maintain and prone to outages, while All-IP networks offer enhanced reliability and scalability. Businesses that delay the switch risk facing reduced service guarantees and increased downtime. The move to All-IP networks also opens up new revenue streams by enabling modern communication technologies, which are essential for digital transformation. As the deadline approaches, businesses must act to ensure they are not left behind in the digital age.
What's Next?
Businesses are encouraged to contact their Communication Service Providers to begin the transition process. Openreach has enforced a 'stop sell' on PSTN services, meaning no new analogue lines can be activated. The January 2027 deadline is non-negotiable, and businesses must switch by December 2025 to avoid operational risks. Customer Service Providers play a crucial role in guiding businesses through the transition, offering potential benefits like cheaper calls and enhanced services. The industry-wide migration is underway, with providers already migrating tens of thousands of customers weekly.
