What's Happening?
Cortni Potts, a veteran who served 21 years in the Air Force, including 17 years as a flight attendant for high-ranking officials, is now pursuing a master’s degree in counseling at Arizona State University (ASU). Potts's career involved providing five-star
service on flights for dignitaries such as First Lady Jill Biden and President Barack Obama. After retiring from active duty in 2021 and working briefly as a federal civilian, Potts was diagnosed with PTSD two years later, prompting her to seek therapy. This personal experience led her to shift her career focus towards helping other veterans, particularly those with combat PTSD. She aims to work with the U.S. Department of Veterans Affairs. Potts also teaches yoga at Black Swan Yoga in Phoenix, a practice she adopted during her military service to manage physical and mental strain.
Why It's Important?
Potts's transition highlights a critical need for mental health professionals who possess an intimate understanding of military culture and the unique challenges faced by veterans, especially women veterans. Her personal journey through PTSD diagnosis and recovery provides her with invaluable empathy and insight, which can significantly enhance the effectiveness of therapy for military personnel. The initiative to work with the U.S. Department of Veterans Affairs directly addresses the ongoing mental health crisis within the veteran community, where many struggle with PTSD and other service-related psychological conditions. By becoming a licensed professional counselor, Potts will contribute to a specialized workforce capable of bridging the gap between civilian mental health services and the specific needs of those who have served.
What's Next?
Cortni Potts will continue her master's degree program in counseling at Arizona State University, working towards becoming a licensed professional counselor. Her stated goal is to join the U.S. Department of Veterans Affairs, where she intends to specialize in treating veterans with PTSD, particularly combat-related cases. This path suggests a future where she will directly contribute to improving mental healthcare access and quality for the veteran population. Additionally, her ongoing role as a yoga instructor at Black Swan Yoga indicates a continued commitment to holistic wellness, which could potentially integrate into her future counseling practice, offering a multifaceted approach to veteran recovery.
Beyond the Headlines
Potts's story underscores the often-unseen psychological toll of military service, even in roles that may not involve direct combat. Her experience as a flight attendant, which included high-pressure situations and exposure to sensitive missions, demonstrates that PTSD can manifest in various service contexts. This challenges the narrow perception that PTSD is solely a combat-related condition. Furthermore, her journey highlights the importance of destigmatizing mental health issues within the military and veteran communities, encouraging others to seek help. Her dedication to serving fellow veterans through counseling reflects a broader societal shift towards recognizing and addressing the comprehensive well-being of those who have served, moving beyond physical injuries to encompass mental and emotional health.













