What's Happening?
Julia Lazzara of Leading NOW advises convenience store leaders on managing risks in uncertain times. She emphasizes the importance of proactive risk assessment and staying informed about external factors such as local policies and consumer behavior. Lazzara suggests using a scorecard to evaluate strategic, operational, reputational, regulatory, and financial risks, encouraging leaders to anticipate changes and adapt accordingly.
Why It's Important?
In an era marked by instability, convenience store leaders must navigate challenges like inflation, supply chain disruptions, and shifting consumer preferences. Lazzara's guidance is crucial for helping leaders maintain resilience and competitiveness. By preparing for potential risks, businesses can better manage crises and sustain growth. This approach is vital for the convenience store industry, which relies on adaptability and customer loyalty.